949.481.7249 www.PleasantHomeHousekeeping.com
           949.481.7249                   www.PleasantHomeHousekeeping.com

Our Pricing Factors

What factors determine the cost we are quoting? 

...and most importantly, why are we worth it?

Pleasant Home marketing mix is comprised of the following approaches to pricing, distribution, advertising and promotion, and professional customer service.

 

Pricing:

  • Pleasant Home pricing scheme is restricted by
  • Limited number of hours that the crews are allowed to work per day
  • Professionally trained stuff who usually is able to easily communicate in English
  • Provision of professional equipment and high quality detergents
  • Company’s insurance and professional business license
  • Proficient client/server system that allows us to monitor, control and maintain the quality of work
  • Reliability and consistency as well as ability to maintain very low turn-over rate among employees

 

Distribution:

  •  Services are provided within a 20 mile area of San Clemente, CA

 

Advertising and Promotion:

The most successful activity is an extensive referral system. For this reason we are able to significantly lower the overall high costs of marketing and advertising campaigns.

 

Customer Service:

Pleasant Home recognizes that the secret to success is hidden in exceeding customer expectations.  To achieve this objective, the employees have a fair amount of discretion to remedy most issues that may come up.

“It is quality rather than quantity that matters”  ― Seneca

Our Company provides a high quality and budget friendly service the customers are looking for nowadays. Our pricing reflects the optimal value which takes into consideration (among the others) these values, and is based on the following aspects:

 

1.    Most house cleaning companies hire part-time individuals who - without a professional training - usually service either just a handful of customers, (because they lack the experience), or they try to handle too much of a business (which usually ends with many dissatisfied clients). For this reason these companies provide such poor service so as to have chased off all but loyal and respectable customers. Our Company believes in balance between the duties and rewards; therefore we expect our employees to perform on the highest level for the sound salary and other rearwards, as it is exception among similar businesses in the local area. 

 

2.    Our ability to capture the key strengths and weaknesses within the company, and ability to describe the opportunities and threats facing our industry.

 

3.    Specialization in detail oriented meticulous work, so the customers can expect reliable and friendly service from our dedicated employees.

 

4.    Well-designed training program to share and capture intellectual capital for both the customers and our organization.

"A satisfied customer is the best business strategy of all"

                            - Michael LeBoeuf

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